Table of contents

Invoices

View, download, and manage your billing invoices for accounting and record-keeping.

Viewing Invoices

Navigate to Billing > Invoices to see all your invoices.

Invoice List

The list shows:

  • Invoice Number: Unique identifier
  • Date: When the invoice was generated
  • Amount: Total invoice value
  • Status: Current payment status
  • Actions: Download, pay, view details

Invoice Status

StatusDescription
PaidPayment completed
PendingAwaiting payment
OverduePast due date
CancelledInvoice cancelled

Filtering Invoices

By Status

Filter to see only:

  • All invoices
  • Paid invoices
  • Pending invoices
  • Overdue invoices

By Date

Select a date range to find specific invoices.

Search by invoice number or description.

Invoice Details

Click on an invoice to view:

Summary

  • Invoice number and date
  • Billing period
  • Total amount
  • Tax breakdown (GST)

Line Items

Detailed breakdown of charges:

  • Resource type (pod, storage)
  • Resource name
  • Usage period
  • Quantity and rate
  • Subtotal per item

Payment Information

  • Payment status
  • Payment date (if paid)
  • Payment method used

Downloading Invoices

Single Invoice

  1. Find the invoice
  2. Click the Download button
  3. PDF downloads to your device

Bulk Download

  1. Select multiple invoices using checkboxes
  2. Click Download Selected
  3. Invoices download as separate PDFs or ZIP

Paying Invoices

For pending or overdue invoices:

Pay Single Invoice

  1. Find the invoice in the list
  2. Click Pay Now
  3. Review the invoice amount and details
  4. Select payment method
  5. Complete payment
  6. Status updates to Paid immediately

Pay Multiple Invoices

  1. Select multiple invoices using checkboxes
  2. Click Pay Selected
  3. Review total amount
  4. Complete single payment for all selected invoices

Payment Options

All payment methods available for wallet top-up work for invoices:

  • UPI: Instant payment via UPI apps
  • Credit/Debit Cards: Visa, Mastercard, RuPay
  • Net Banking: Major Indian banks
  • Digital Wallets: Paytm, PhonePe, etc.
  • PayPal: For international payments

Invoice Summary

The invoices page shows aggregate statistics:

  • Total Paid: Sum of all paid invoices
  • Total Pending: Amount awaiting payment
  • Total Overdue: Past-due amounts

Generating Custom Invoices

Create invoices for specific date ranges:

Generate Invoice

  1. Go to Billing > Invoices
  2. Click Generate Invoice
  3. Select the date range:
    • Start date
    • End date
  4. Review the included resources and costs
  5. Click Generate
  6. Invoice is created and available for download

Use Cases

  • Monthly accounting reports
  • Project-specific billing
  • Expense reimbursement documentation
  • Tax filing records

Automatic Invoices

Invoices are generated automatically:

Prepaid Model

  • Transaction receipts for wallet top-ups
  • Usage summaries for accounting periods
  • Can generate custom invoices for any date range

Postpaid Model (if enabled)

  • Monthly invoices for resource usage
  • Due within specified payment terms (typically 15-30 days)
  • Late payment may result in service suspension

GST and Taxes

Invoices include applicable taxes:

  • GST registration details
  • Tax breakdown
  • HSN/SAC codes where applicable

For business accounts with GST registration:

  1. Complete KYC verification
  2. Add your GSTIN
  3. GST details appear on invoices

Disputes and Corrections

If you notice an error:

  1. Do not pay the invoice
  2. Contact support with:
    • Invoice number
    • Description of the issue
    • Expected correction
  3. Support will investigate and issue correction

Record Keeping

For Businesses

Keep invoices for:

  • Tax filings
  • Expense reports
  • Audit trails
  • Budget tracking

Export Options

  • Download individual PDFs
  • Export invoice list to CSV
  • Request consolidated statements

Overdue Invoices

If an invoice becomes overdue:

  1. Email reminder sent
  2. Service may be affected after grace period
  3. Pay promptly to avoid interruption

Resolving Overdue Invoices

  1. Go to Invoices
  2. Filter by Overdue
  3. Click Pay Now on each
  4. Complete payment
  5. Service restored immediately

Best Practices

  1. Pay promptly - Avoid service interruption
  2. Download monthly - Keep records for accounting
  3. Review line items - Verify charges are correct
  4. Update GST info - Ensure tax details are current
  5. Set up auto-pay - Consider auto-debit to avoid overdue

Next Steps