Table of contents

Wallet Management

Your wallet is the central billing account for all Podstack resources. Manage your balance, add funds, and track spending.

Viewing Your Wallet

Navigate to Billing > Wallet to see:

Balance

Your current available funds in INR.

Run Rate

Current spending projections:

  • Hourly cost: Based on running resources
  • Daily projection: Hourly rate × 24
  • Monthly projection: Daily rate × 30

Expenditure Breakdown

Spending by resource type:

  • Pods/Containers
  • Virtual Machines
  • NFS Storage
  • Object Storage

Adding Funds

Top Up Process

  1. Go to Billing > Wallet
  2. Click Top Up
  3. Enter the amount (minimum varies)
  4. Click Proceed to Payment
  5. Complete payment via Razorpay
  6. Funds appear immediately after successful payment

Payment Methods

Razorpay supports:

  • UPI: Instant payment via UPI apps
  • Cards: Credit and debit cards
  • Net Banking: Most Indian banks
  • Wallets: Paytm, PhonePe, etc.

Saved Payment Methods

Save cards for faster future payments:

  1. Complete a payment
  2. Choose to save the card
  3. Use saved cards for subsequent top-ups

Applying Coupons

If you have a promotional code:

  1. During top-up, click Have a coupon?
  2. Enter the coupon code
  3. Click Apply
  4. Discount is shown before payment

Coupon types:

  • Percentage discount: Reduces payment amount
  • Fixed discount: Flat reduction
  • Credit bonus: Extra credits added to wallet

Transaction History

View all wallet transactions:

  1. Go to Billing > Wallet
  2. Scroll to Transaction History
  3. See all credits and debits

Each transaction shows:

  • Date/Time: When it occurred
  • Type: Credit (top-up) or Debit (usage)
  • Amount: Transaction value
  • Description: What the charge was for
  • Balance: Wallet balance after transaction

Export Transactions

Download transaction history:

  1. Click Export
  2. Select date range
  3. Download CSV file

Useful for accounting and expense tracking.

Auto-Debit (Mandate)

Set up automatic payments to avoid service interruption:

Enable Auto-Debit

  1. Go to Wallet settings
  2. Click Set Up Auto-Debit
  3. Configure:
    • Trigger balance (e.g., when below ₹500)
    • Top-up amount
  4. Authorize the mandate via your bank
  5. Auto-debit activates

How It Works

When your balance falls below the trigger:

  1. Automatic charge to saved payment method
  2. Wallet topped up by configured amount
  3. Email notification sent

Manage Mandate

  • View mandate status in Wallet settings
  • Cancel mandate anytime
  • Update trigger amount or top-up value

Low Balance Warnings

Podstack warns you when balance is running low:

Dashboard Alert

Yellow/red indicator on wallet balance when low.

Email Notifications

Receive emails when:

  • Balance drops below threshold
  • Resource creation blocked due to insufficient funds

Insufficient Balance

When wallet balance reaches zero:

  1. New resources: Cannot create new pods, VMs, or storage
  2. Running resources: May be suspended after grace period
  3. Action required: Top up to restore service

Grace Period

Resources aren’t immediately terminated:

  1. Warning notification sent
  2. Short grace period before suspension
  3. Top up during grace period to prevent interruption

Restoring Service

  1. Add funds to wallet
  2. Suspended resources become available
  3. Start resources if they were stopped

Budget Management

Track and control spending:

Set Budget Alerts

Configure notifications when spending reaches thresholds:

  1. Go to Wallet settings
  2. Set monthly budget
  3. Configure alert at 50%, 80%, 100%
  4. Receive email when thresholds reached

Monitor Spending

  • Check daily run rate on dashboard
  • Review weekly spending trends
  • Export transactions for analysis

Refunds

Refunds may be processed for:

  • Failed provisioning
  • Service issues
  • Cancelled reservations (before provisioning)

Refunds appear as credits in your wallet.

Best Practices

  1. Maintain buffer balance - Keep extra funds for unexpected usage
  2. Set up auto-debit - Avoid service interruption
  3. Monitor run rate - Catch unexpected costs early
  4. Review transactions - Understand where money goes
  5. Use budget alerts - Stay within spending limits

Next Steps