Support
Get help with Podstack through our support resources and troubleshooting guides.
Getting Help
Documentation
Browse this documentation for:
- Feature guides
- Step-by-step tutorials
- Best practices
- Troubleshooting tips
Contact Support
For issues not covered in documentation:
- Email: support@podstack.ai
- Response time: Within 24 hours
When contacting support, include:
- Your account email
- Resource IDs (pod, VM, etc.)
- Error messages or screenshots
- Steps to reproduce the issue
Common Topics
Account Issues
Billing Questions
Resource Problems
Connection Issues
Status Page
Check platform status for ongoing incidents or maintenance:
- Service availability
- Scheduled maintenance
- Incident reports
Feedback
Help us improve Podstack:
- Report bugs
- Suggest features
- Share your experience
In This Section
- Troubleshooting - Solutions to common problems